COMMUNICATION JOURNAL
“Silence is golden and it surely doesn’t mean consent, so start practicing the art of communication”.

Our Teachers and Care givers at The Little Citizen Academy use a daily communication journal which provides feedback to the parent.

Weekly theme and stimulation activities as well as any other important information regarding your child’s day are recorded in a weekly structure.

Communication letters are sent our periodically and a Newsletter monthly, keeping our parents up-to-date of all happenings at the Academy.

It is of utmost importance for the Academy that the Parent peruses their child’s book on a daily basis and acknowledges receipt of all notices and correspondence from management. Failure to comply can result in important information not being conveyed and will be to your child’s disadvantage.
SAFETY FIRST

Keeping children safe is our TOP priority.

The following security and safety interventions apply at all times:

  • Security Guard on-site
  • Armed response and paramedics
  • Neighbourhoodwatch
  • Qualified First Aid Staff
  • Sterilization of all equipment
  • All cleaning materials and products are child friendly and eco-friendly
  • Implemented Air Care UVC sanitizers to maximize a germ-free environment
  • Monthly Pest Control services to maintain our Academy in a clean, tip-top condition
  • Implemented hand drying-air machines
  • Hygiene pop-up wet-wipe machines for cleaning hands, mouths and bums (no face cloths)
PARENTAL SURVEILLANCE CAMERAS

Our Academy is fully equipped with surveillance cameras to cover all our class rooms, changing areas as well as our inside/outside playground areas. Cameras also cover the entrance and exit gates in the parking area. The cameras are for the benefit of all our babies and toddlers and to provide our parents 100 % assurance of the safety and care to your baby. If an unfortunate, serious incident should occur, (e.g. broken arm, unknown fall which has severe complications etc,) we invite our Parents to view the recorded version of the incident. The viewings must be requested within a 48 hour period after the incident, failing which the recorded version will not be made available as the recordings are only stored for a period of 7 days.

The recordings will be made available for viewing at the premises of the school in the presence of the Principal/Owner. We are in the process of upgrading our surveillance cameras in order for our parents to view their little ones on the website. Designated areas are linked to the web camera where parents can log in and view their little ones during the day from their computer at work or from home. Parents can log in from the Website link after registering for a log-in access code - which can be done here. Upon successful registration, you will receive a user Id and password for your personal usage only. Please do not share your code with others in order for us to keep the security and privacy of our school restricted at all times.

WHATSAPP TEXT MESSAGING
We have an active Whatsapp Group where we, via cell phone text our parents making communication easier. Please provide us with the preferred number, either mommy’s or daddy’s in your child’s communication book.
WEBSITE & FACEBOOK GROUP

As you know, Facebook forms part of a public forum. We have therefore decided in line with our security policy, to rather have our clients and their families request access to become a member of our Closed Group. The Group will allow you to view monthly photos of your little ones, inform you of exciting events and important information. To join, kindly send us a friend request.

On receiving your request and after a deu screening process, we shall revert back by accepting or declining a new applicants request.  This process forms part of our security policy.  Family and friends are also invited to join The Little Citizen Academy Closed Group.  On receiving their request with their relevant info, the same screening process will be applied for the reasons as stated above.

Please remember to share your comments when you visit us on Facebook. We will appreciate your feedback and will love to read your messages and views when you have seen what your little ones had been up to. What a lovely way to show-off your little ones to your family and friends and view the many surprises your babies may have up their sleeves!!

BIRTHDAY CELEBRATIONS

We love to celebrate your toddler’s birthday and birthdays are considered a very exciting and important event at our school! To make it extra special for your little one, you are welcome to send along cake with candles or sweetie packets on the day of your toddler’s birthday.

Your toddler will wear a special party hat and be photographed with his/her friends which you may view on our Facebook Group monthly. We will gather around your little one and also sing our very special birthday song.

Unfortunately we do not allow parents to join our school parties, nor do we have any class parties where children bring birthday gifts to one another. Have fun with your children and have their own parties at home! You are welcome to send invitations to school for your child’s birthday party at home.

HOLIDAY PROGRAMME
“What happens at the holiday party stays at the holiday party!! Einstein once said: “It is the supreme art of the teacher to awaken joy in creative expression and knowledge”

We follow the Government school terms accordingly. This means that our class activities and stimulation programs are specifically planned for each term.
For your ease of reference, please refer to Operating Times to view a detailed table of the specific public and government school holidays for 2015

During school holidays, we follow a special planned holiday program where fun activities are offered such as dress-up themes, popcorn and movie time to name but a few.

GROOMING SERVICE
An experienced Kiddy Hair Stylist will visit us every month should you be interested in this service. We will inform you prior to the date of her visit. Preference and style of hair-cuts will be jotted down as per the parent’s instruction.
FREE AFTERNOON CARE

Care after 13:00 is provided to our children free of charge as our Teachers will prepare for the following days’ activities providing our learners the opportunity for free-play in the afternoons. We ensure that we also accommodate our full working day parents to 17:30 in this regard.

For those parents who want to fetch their children half-day, are welcome to do so and may arrive at 11:45 (after lunch) or at 14:15 after nap-time. Kindly ensure to inform your Teacher what time will suit you best, should you require half day care only. Our Academy do not offer half-day fees as our staff morale is always of the utmost best and where loyalty is always guaranteed, providing quality service with excellent care at all times.